SQL Support Engineer

SQL Engineer

Job Location : Hyderabad and Pune

Should be flexible for shifts

Should be willing to Work from Office

For the opportunity of Big Data Engineering Support, you will be a member of a globally distributed technical support team. You will collaborate with development teams, client account representatives, account managers, and Ad Operations to resolve technical support items in a timely manner and build relationships to help grow the business as it scales.

Role and Responsibilities:

• Establish, configure, and manage Git repositories to support version control and collaboration.
• Develop and troubleshoot procedures, views, and complex PL/SQL queries, ensuring effective
• integration and functionality within Git environments.

• Experience with tools like SQL Developer, TOAD, or similar.
• Develop complex SQL queries, scripts, and stored procedures to support application and reporting needs.
• Writing SQL queries to extract, manipulate, and analyze data from databases.
• Optimizing queries to improve performance and reduce execution time.
• Creating and maintaining database tables, views, indexes, and stored procedures.
• Design, implement, and optimize relational database schemas, tables, and indexes.
• Create and maintain database triggers, functions, and packages using PL/SQL.

Skills and Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Comprehensive expertise in SQL, Snowflake and version control tools such as Git and SVN.

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• Minimum of 3 years of experience in application support and maintenance.
• Proven ability to communicate complex technical concepts effectively
• Demonstrated ability to exhibit client empathy and ensure customer satisfaction with issue resolution.
• Strong written and verbal communication skills.
• Adept at presenting intricate technical information in an accessible manner to varied audiences.
• Ability to thrive in a fast-paced, dynamic environment with high levels of ambiguity.
• Practical problem-solving skills focused on resolving immediate customer issues while planning for long-term solutions.
• Highly organized and process-oriented, with a proven track record of driving issue resolution by collaborating across multiple teams.
• Strong interpersonal skills with a customer-centric approach, maintaining patience and composure under pressure during real-time issue resolution.
• Working knowledge of DSP/SSP platforms is an added advantage.
• Open to work in night shifts in a 24/7 project.