Trainee - Voice Process - Dental/Medical Billing

Responsibilities

Outbound calls to insurances for claim status and eligibility verification

? Denial documentation and further action

? Calling the insurance carriers based on the appointment received by the clients.

? Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

? Calling insurance companies to get the status of the unpaid claims.

? Maintain the individual daily logs.

? Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

? Work cohesively in a team setting. Assist team members to achieve shared goals.

? Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies

? Communication / Issue escalation to seniors if there is any in a timely manner ? Punctuality is expected all the time

0-3 months in any international call center. Minimum typing speed of 35 WPM

? Basic knowledge of MS Office Preparing spreadsheets and documents

? Good Communication skills must be able to fluently converse in English.

? Must have a neutral accent

? No stammering and lisp

Any Graduation