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Job Description
In Microsoft, Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA), specializing in Dynamics 365 Finance & Operations reporting to the Cloud Solution Architect Manager you will enable SMC (Small, Medium, and Corporate) customers & Partners to achieve their business outcomes, based on their investments in Microsoft technologies. Leveraging your leading technical teams expertise, you will drive the team to ensure customers get value from their Microsoft investments.
In this role you will adapt business models, plans, and solutions to insights. Act as the voice of the customers (VOC)/partners across communities to add and prioritize. Leverages and champions an existing architecture approach to achieve agreed commitments to the customer/partner. Demonstrate and prove solutions capability and value. Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints. Lead customer/partner projects that implement technical architecture. Identify, escalate, and work to resolve technical blockers and route non-technical issues for removal. Adapt methodology and apply governance to minimize business and technical risks. Generate new ideas for changes and improvements. Develop and expand existing impactful relationships with stakeholders. Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately. Identify Microsofts strengths over competitive solutions to convince customers of solution. Share ideas, insight, and strategic, technical input with internal teams using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participate in external architect community events and share learnings with the internal team. Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer usage/Azure Consumed Revenue. The CSA drives delivery execution through preparedness, precision delivery, overall utilization, and high customer satisfaction in a cost-efficient manner.This role is flexible in that you can work up to 100% from home. Looking to get Placed? Try our Placement Guarantee Plan
Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Skills
FinanceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Microsoft Corporation, founded in 1975 by Bill Gates and Paul Allen, is a Redmond, Washington‑based multinational technology company and one of the Big Five global tech leaders. Its mission is to empower every person and every organization on the planet to achieve more.
Microsoft develops and sells Windows operating systems, the Microsoft 365 productivity suite, Azure cloud services, and the Edge web browser. Its hardware portfolio includes Xbox gaming consoles and Surface devices.
As of 2025, Microsoft employs ~228,000 people worldwide and ~18,000–20,000 in India, with major hubs in Hyderabad, Bengaluru, Noida, and Gurugram. The company reported FY 2024 revenue of US $245 billion and a market capitalization exceeding US $2.5 trillion.
Microsoft is a leader in AI innovation with its Copilot suite integrated across products, and continues to invest in cloud computing, cybersecurity, gaming, and sustainability initiatives.
Important dates & deadlines?
Application Deadline
21 Nov 25, 02:29 PM IST
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