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Job Description
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.Looking to get Placed? Try our Placement Guarantee Plan
Skills
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About Company
Microsoft Corporation, founded in 1975 by Bill Gates and Paul Allen, is a Redmond, Washington‑based multinational technology company and one of the Big Five global tech leaders. Its mission is to empower every person and every organization on the planet to achieve more.
Microsoft develops and sells Windows operating systems, the Microsoft 365 productivity suite, Azure cloud services, and the Edge web browser. Its hardware portfolio includes Xbox gaming consoles and Surface devices.
As of 2025, Microsoft employs ~228,000 people worldwide and ~18,000–20,000 in India, with major hubs in Hyderabad, Bengaluru, Noida, and Gurugram. The company reported FY 2024 revenue of US $245 billion and a market capitalization exceeding US $2.5 trillion.
Microsoft is a leader in AI innovation with its Copilot suite integrated across products, and continues to invest in cloud computing, cybersecurity, gaming, and sustainability initiatives.
Important dates & deadlines?
Application Deadline
24 Nov 25, 02:25 PM IST
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