Membership Sales

WhoWeAre

Mixfame is the Middle East’s fastest-growing online audition and self-promotion platform, launched in Dubai in 2016. Over 250,000 talents across the MENA region rely on Mixfame to showcase their skills, land opportunities, and get discovered in the entertainment industry. From housewives turned billboard stars to aspiring actors appearing in TV commercials, movies, and shows, Mixfame is the bridge to success.

Our dedicated team of 25 colleagues, based in Dubai and Riyadh, is driven to create meaningful opportunities, one casting call at a time, leaving a lasting impact on the lives of talents and clients alike.

WhyAreWe

This role reflects our commitment to delivering exceptional customer experiences and enhancing member satisfaction. By providing personalized assistance, we aim to strengthen relationships, improve retention, and identify opportunities for growth, ensuring that every user maximizes the value of their Mixfame membership.

The mission is simple yet powerful: provide tailored support to both B2C and B2B users, helping them achieve their goals while fostering loyalty and engagement.

WhoAre

You are a results-driven individual who thrives on providing world-class customer experiences. You understand the importance of converting basic members to premium users while delivering a 10x experience for B2C and B2B clients.

You are skilled at:

● Onboarding and educating members.

● Retaining and growing customer relationships.

● Managing membership benefits and addressing special requests.

● Gathering insights to refine processes and exceed customer expectations.

Your ultimate goal is to differentiate Mixfame in a competitive market, maintain our brand image, and
adapt to the evolving needs of our membership base.