General Banking Officer

Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 2 years ago
2-4 years
Mangrul Pir, Maharashtra, India
Work From Office

Posted: 2 years ago
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Applicants: 93+
Job Description
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Job Description


  • Responsibilities: Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators. General Banking Officer is required to work in all operations segments of the branches as an inputter/maker level. Handle account opening and its related processes & operations including but not limated to dormancy marking/removal, stop payments markang/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc of Core and Jazz Cash Customers Participate in Gold Loan assessments. Preparation of deceased customer cases refund and maintaining record, Manage customer queries in efficient manner. Review and monitor the service indicators assigned to the branch and take effective steps for its achievement. Perform all types of Non-Financial transactions with accuracy as per SOP. Guide walk in customers properly and cross sell banks products. Prepare all types of reports for further submission to CSM and Head Office. Ensure verification of the entire inventory of Fixed Assets by physical check once a year and reconcile fixed assets register. Be the custodian, along with the other officer, of all types of security stationary and its balancing Be the owner of the administrative support of branch in liaison with CSM/BM Handle customer complaints, provide appropriate solutions and alternatives within TAT. Responsible for preparing and maintaintng of all types of register/record up to date. Reviewing of all type of Sundry and Suspense accounts for their reconciliation. Scanning and uploading of SS cards on daily basis. Inputting of Clearing instruments and there return marking, Refer customers to appropriate banking services and representatives, lssuance/Destruction of cheque books, Bankers Cheques and TDR,S and there balancing. Custodian of received cheque books/ ATM cards and there delivery/maintenance as per soP To work as backup of Teller, Ensure accuracy of Cash sorting as per SBp Clean notes policy. Processing Cash Deposits and withdrawals (Ensurang regulations as described in Ops Manual) Identifying and reporting Counterfeited Notes.Accurately processing all Cheque deposits (all outward clearing instruments). Ensure Exchanging Cash between Tellers in case of more than one teller. Ensuring Cash Transfer from till to Vault and vice versa at Start of Day and End of the Day, respectively. Ensure to perform all FTs, TTs and clearing entries with accuracy. Ensure balancing cash at the end of day (Physical Cash with system T24). Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports. Be the Custodian of allocated Keys and Stamps. Any other responsibility assigned by LM
  • Requirement: Hold a Bachelors degree from a reputable Institution in relevant field Have a minimum of 2 years relevant work experience.
  • Essential Skills: Proficiency in IYS Office. . Sound communication and interpersonal skills Ability to work under presgure.
  • Desired Skills: Good presentation skills,
Job Specifications
  • Academic Qualification: Hold a Bachelor’s degree from a reputable Institut
  • Area of Specialization: Customer Services
  • Looking to get Placed? Try our Placement Guarantee Plan

  • Computer Proficiency: Proficiency in IYS Office.
  • Other Details/Skills: Sound communication and interpersonal skills
Job Locations:
  • Pir Mahal Branch (01)

Skills

Account OpeningBankingClearingReconciliationPresentation SkillsOperationsReportingAtmPaymentsAdministrative SupportDepositsInterpersonal SkillsStationaryCashCardsMigrationProducts

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About Company

Mobilink Microfinance Bank Ltd. (MMBL) is Pakistan’s largest microfinance bank. MMBL is a subsidiary of VEON, a global digital operator that provides converged connectivity and online services.

Important dates & deadlines?

Application Deadline

12 May 24, 10:29 AM IST

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General Banking Officer

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