Assistant Manager-Underwriting

Dear Aspirants,

Mphasis is hiring for Assistant Manager-Underwriting for Pune/Chennai.

Kindly upload your profile using the link below if you are interested in this role.

https://r.ripplehire.com/s/cZzwe

Job Details

Experience: 5–8 Years (Underwriting + Quality/Audit)

Location: Pune/ Chennai

Role Summary – Assistant Manager, Underwriting (UW Quality)

The Assistant Manager – Underwriting (UW Quality) is responsible for driving underwriting quality, compliance, and operational efficiency across underwriting teams within the US residential mortgage domain. This role requires strong expertise in underwriting guidelines along with in-depth knowledge of US mortgage processes and regulatory requirements.

The position combines team leadership, underwriting expertise, and quality governance, ensuring that all underwriting decisions are accurate, consistent, and aligned with client guidelines, investor requirements, regulatory standards, and internal quality benchmarks.

The role focuses on strengthening quality control frameworks, minimizing risk through robust audit mechanisms, improving underwriting accuracy, and enhancing overall performance through continuous monitoring, feedback, and training initiatives.

Key Responsibilities

• Manage a team of Underwriters and Jr. Underwriters

• Drive production and quality targets

• Conduct coaching sessions and performance reviews

• Perform quality audits on underwriting files

• Monitor QC metrics and provide corrective feedback

• Manage underwriting pipelines and SLA adherence

• Act as escalation point for complex cases

• Develop quality frameworks and reporting dashboards

• Conduct trainings and drive continuous improvement

• Collaborate with stakeholders and manage client escalations

Mandatory Skills

• Strong expertise in Mortgage Underwriting

• Knowledge of underwriting guidelines (FNMA/FHLMC)

• Experience in Quality / Audit functions

• Strong analytical and decision-making skills

• Leadership and communication skills

Preferred Skills

• Process improvement (Lean/Six Sigma)

• Experience with underwriting tools

• Training and mentoring capability

Qualifications

• Bachelors degree in Finance/Business or related field

• Certifications (preferred)

• 5–8 years relevant experience

KPIs

• Quality score and defect rate

• SLA adherence

• Productivity metrics

• Audit performance

• Customer satisfaction