Lead Infrastructure Engineer

Role: ITRS Geneos Tooling Support Location: Pune

Who are we looking for

A mid-level experienced in supporting Geneos Administration mainly in Banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.

Technical Skills:

.Candidate with experience in ITRS Geneos, Unix (Shell Scripting), Middleware, Oracle, SQL, Db2, GIT/BitBucket, XM, Python scripting & Grafana.

.Expertise in ITRS Geneos configuration and implementing automation solutions.

.Knowledge of packaging of the Net probes & Active Console in Geneos

.Knowledge of different plugin, environment variable & rules

.Knowledge of dashboard implementation using GENEOS

.Basics of ITIL (incident, change and problem management)

.Should have ability to collaborate with stakeholders for requirement gathering and ability to answer user query.

Process Skills:

.Capable of analyzing and troubleshoot applications issues and implement break fixes as per defined SLAs and SOPs.

.Experience & functional knowledge on banking domain/ applications.

.Strong on ITIL processes

Behavioral Skills:

.Interact, co-ordinate with different teams and get the issue resolved on priority.

.Aggressive follow up, Updating the stakeholders on the status on priority issues by following proper escalation matrix

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Qualification:

.Somebody who has at least 5+ years of work experience in application maintenance and 24/7 support.

.Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

Whats in for you

.At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

.With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

.You get an open and transparent culture along with freedom to experimentation and innovation

About the practice/ Project:

.Leading North American Bank dealing with technology projects in the area of GRC and Digital. Client projects deals with cutting edge technology in banking space and the customer is a leader in technology adoption.

Who are we

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.