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Job Description
Key Responsibilities
Provide on-field technical support for installation, service, and repair of Hobs & Chimneys.
Create service and repair training videos for internal teams and vendors.
Conduct technical training sessions for new vendors and service partners.
Deliver SCRM (Service Customer Relationship Management) training to team members.
Monitor and control spare parts consumption to ensure efficient inventory management.
Support the service team in resolving escalations and ensuring customer satisfaction.
Qualifications & Skills
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Diploma / BE in Electrical, Electronics, or Mechanical Engineering.
24 years of experience in field service (home appliances preferred).
Strong technical knowledge of Hobs & Chimneys.
Good communication and training delivery skills.
Knowledge of spare management and service processes.
Ability to work independently and manage vendor relationships.
Skills
Customer Relationship ManagementCustomer SatisfactionSalesIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
26 Dec 25, 03:32 PM IST
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