Customer Service & Operations Unit Leader - Anti-money Laundering, VP
Risk Management & Compliance
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Job Description
- In this high-profile role, well look to you to make sure your unit is efficiently planned and operating at its optimum capacity
- Youll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and automation initiatives
- This is an opportunity to be at the forefront of protecting our customers and the bank
- Were offering this role at vice president level
As an AML specialist, youll lead your unit to protect our customers and enhance their experience by identifying trends and addressing areas of improvement. Youll maximise efficiency by collaborating with support functions and continuing to make sure your unit is engaged and consistently developing professionally. Well also look to you to approve and maintain process documents to help define performance indicators, measure and report MI and enable the right decision making.
- Optimally using resources to reduce costs and increase productivity
- Developing and executing a plan for effective training and accreditation, and understanding and driving the performance of your unit
- Using data insights to drive change activity, and leading and participating in local and global projects
- Building a culture of continuous improvement, leading by example to deliver innovative and cost-effective solutions to enhance our performance and customer experience
- Enhancing the risk culture in your unit with a focus on proactive, end-to-end risk
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Youll need to have knowledge and experience of working in an AML environment, with knowledge of financial services. Strong people management skills are a must, along with the ability to drive, coach and motivate others to succeed.
Well Also Look For You To Have
- An understanding of the industry and our customers
- Knowledge of AML and financial products, processes and banking systems
- A background in risk, compliance and legal issues in different jurisdictions
- An understanding of people processes and policies
Skills
Management SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
NatWest Group plc, a leading banking and insurance entity headquartered in Edinburgh, Scotland, provides a diverse range of financial services.
This prestigious group encompasses various banking brands, catering to personal and business banking needs, as well as offering services in private banking, investment banking, insurance, and corporate finance. Its prominent subsidiaries in the United Kingdom include National Westminster Bank, Royal Bank of Scotland, NatWest Markets, and Coutts, with the group also responsible for issuing banknotes in Scotland and Northern Ireland.
Historically, before the turmoil of the 2008 financial crisis, NatWest Group had ascended to become the world’s largest bank for a brief duration. It ranked as the second-largest in the UK and Europe, and fifth globally in terms of market capitalisation. However, the crisis led to a dramatic fall in its standings due to a plummeting share price and a significant erosion of confidence, necessitating a bailout through the 2008 United Kingdom bank rescue package. At one point in 2009, it became the largest company globally by assets (£1.9 trillion) and liabilities (£1.8 trillion).
The UK government, which had acquired a majority share as part of the bailout, maintained control until 28 March 2022, with the stake managed by UK Government Investments. Since then, the government has gradually reduced its shareholding through various transactions.
NatWest Group is listed on major stock exchanges, including the London Stock Exchange and the New York Stock Exchange. For those interested in exploring a career with NatWest, the group offers myriad opportunities across its extensive network. Positions are available in various fields, including banking, finance, technology, and customer service, reflecting the company's commitment to innovation and excellence in the financial sector. NatWest Group's career prospects are aimed at individuals seeking to contribute to a dynamic, evolving landscape, emphasizing professional growth and development within a globally recognized banking institution.
Important dates & deadlines?
Application Deadline
15 Mar 26, 01:26 PM IST
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Customer Service & Operations Unit Leader - Anti-money Laundering, VP
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