Associate Program Manager II

Associate Program Manager ll (CTO Office)

About Navi

At Navi, our mission is to simplify finance for a billion people, through technology-first products built at scale.

Founded in 2018 by Sachin Bansal and Ankit Agarwal, Navi has grown rapidly across Loans, UPI, Insurance, Mutual Funds and Digital Gold – building products designed around speed, simplicity and customer experience.

Today, millions of customers use Navi for experiences like instant personal loans, fully digital home loan sanctions within minutes, low-cost mutual funds, instant credit lines in minutes and one of Indias fastest-growing UPI platforms.

What makes Navi different is the way we build. We move fast, solve real customer problems and give people the ownership to create meaningful impact early in their journey.

Why Explore a Career at Navi

Where Ownership Creates Real Impact

At Navi, ownership starts early. People here are trusted to solve problems, make decisions and drive outcomes that directly shape the products and experiences used by millions of customers every day.

Where Careers Accelerate

Growth at Navi is driven by impact, not tenure. We strongly believe in promoting from within and creating opportunities for people to take on larger responsibilities as they grow. If you consistently raise the bar, youll find the space to grow quickly here.

Where Great Talent Builds Together

We take pride in building high talent-density teams where ambitious people learn from one another every day. Working on high-scale business and technology problems creates steep learning curves, fast execution cycles and opportunities to make visible impact throughout your journey.

About the Role

We are looking for a Program Manager to join the Engineering Office at Navi. This is a high-visibility, cross-functional role responsible for driving strategic and operational programs across the organization..

You will work closely with the Head of Engineering and Engineering Leadership Team to manage initiatives that span multiple charters—ranging from process excellence and delivery governance to regulatory preparedness and organizational effectiveness.

The role requires strong program management skills, structured thinking, and the ability to work with both technical and non-technical stakeholders in a fast-paced, high-accountability environment.

What Youll Own

Strategic Program Management

• Drive key initiatives under the Engineering Office — spanning product delivery, process improvement, and tech governance.
• Build program plans, define success metrics, identify dependencies, and ensure timely delivery across multiple teams.
• Act as the central coordination point between Product, Engineering, and other cross-functional teams for execution of org-wide programs.
• 
  Support leadership reviews with dashboards, summaries, and action tracking.

Engineering Operations & Governance

• Manage Engineering-wide processes such as execution reviews, roadmap reviews, sprint reporting, and operational metrics tracking.
• Track initiatives like SLA compliance, RCA closure, tech debt management, hiring and other process adherence.
• Prepare high-quality documentation for governance forums and leadership updates.

Audit & Compliance Coordination

• Coordinate ongoing internal and external engagements such as audits, reviews, and regulatory assessments.
• Ensure timely evidence collection, progress tracking, and closure of action items.
• Partner with Product, Tech, and Infosec to ensure that technology systems and documentation are audit-ready at all times.
• Maintain a single source of truth for all review and compliance-related deliverables.

Governance & Committee Reporting

• Prepare and maintain high-quality documentation for key governance forums (ITSC, IT Steering, RMC, TPRMC, and Board presentations).
• Consolidate and report key metrics such as outsourcing SLA performance and incident analysis across entities.
• Manage the full governance rhythm — scheduling reviews, circulating pre-reads, and publishing formal MoMs.
• Ensure all action items and follow-ups from committee reviews are tracked to closure.

Process & Documentation Excellence

• Establish and maintain efficient operational frameworks, SOPs, and trackers to improve program governance.
• Partner with teams to standardize reporting and documentation practices.
• Proactively identify inefficiencies and propose structural improvements across programs.

What Makes You a Great Fit

• 1–3 years of experience in Program Management or Technical Program Management within Product or Technology teams.
• Experience in regulated environments (FinTech, Banking, BFSI) is a plus, but not mandatory.

Soft Skills & Traits

• Excellent stakeholder management — ability to work across technical and non-technical functions.
• High ownership, attention to detail, and ability to manage multiple priorities simultaneously.
• Extremely proactive in identifying and communicating risks to the right stakeholders and leadership.
• Strong written and verbal communication — especially for executive updates and documentation.
• Analytical mindset with structured problem-solving skills.
• Mindset to learn and engage in new domains pro actively.

The Navi OS

The Navi OS is our Operating System for how we work every day. Success at Navi is defined by living these core values.

• Start with the Customer
• Master the Details
• Act with Urgency
• Own the Outcome
• Build for a Decade - Not a Day
• Win as One

We hire talented individuals who already show these strengths, because those who share these values thrive at Navi and grow with the organisation.

To read more about the Navi OS, visit navi.com/our-values

Life at Navi

Life at Navi is fast-paced, ambitious and deeply collaborative. Beyond work, teams come together through sports, celebrations, offsites, music jams, team outings and many more shared experiences that make the journey exciting and memorable.

We believe people do their best work when they feel supported, through flexible leave policies, strong health and wellness benefits, free financial, legal and medical consultations, ESOPs and a workplace designed for both productivity and well-being.

Whether its the sports turf, gym, focus zone or nap rooms, the campus is built to make everyday work more enjoyable.

If youd like to know more about life at Navi, our culture and employee benefits, head to our careers page: navi.com/careers/life-at-navi

If solving meaningful problems, building at scale and growing alongside ambitious teams excites you,

Navi could be the place for you.