NeoGrowth - Regional Business Head - Secured Loans

Department: Sales - Secured Loans
This is a high-impact leadership role for an entrepreneurial business leader to drive profitable growth across India's emerging markets. The regional Business Head will be responsible for building, scaling, and leading a high-performing branch cluster (5-6 branches) within a defined region. With a sharp focus on customer centricity, operational excellence, and regulatory compliance, this role is central to expanding our reach in non-metro cities and economic hubs.
Responsibilities:
Business Growth & P&L Ownership:
- Deliver the business AOP , P&L for the region
- Drive rapid and sustainable growth across secured lending products
- Maximize revenue through cross-sell, renewals, top-ups, and balance transfers
- Use competitive intelligence and local market insights to shape business strategy
Distribution & Network Expansion:
- Scale a robust network of 4 to 6 full-service branches in the assigned region
- Identify branch locations, manage lease closures, and oversee setup
- Drive direct sourcing via customer events, exhibitions, loan melas, MSME conclaves, roadshows, and local merchant connects
Team Leadership & Capability Building:
- Lead a span of 3 to 6 Branch Heads, 25+ Branch Heads, and 25+ full time employees.

- Recruit, coach, and build a high-performance team of Branch heads & Customer acquisition manager.
- Foster a culture of ownership, agility, compliance, and customer-first execution
Risk, Compliance & Operational Excellence:
- Ensure regulatory adherence, internal audit readiness, and governance excellence
- Oversee cost control, TATs, sourcing quality, recoveries, and risk containment
- Ensure compliance with municipal laws, property regulations, collateral management, litigation, and repossession protocols
Market Intelligence & Strategic Partnerships:
- Build strong networks with local bodies, legal institutions, and fraud prevention agencies
- Leverage local intelligence to identify new business triggers and mitigate risks
- Stay ahead of trends in industries, customer behaviours, and competitor movements
Qualification & Experience:
Educational Background:
- Post graduation/ MBA
- Preferably from Tier 1 or Tier 2 institutions
Experience & Functional Expertise:
- 10-14 years of progressive leadership experience in banks or NBFCs
- Proven P&L ownership and multi-location team leadership experience
- Deep expertise in secured lending products: LAP, Home Loans, Business Loans,
- Strong track record in both sales and collections within MSME, B2B, and B2C segments
Key Skills & Competencies:
- Market & Domain Knowledge
- Strong understanding of regional markets, customer segments, and business ecosystems
- Familiarity with compliance, audit, risk frameworks, and regulatory landscape
- Ability to engage with local bodies, legal entities, fraud control, and governance infrastructure
Attributes:
- Demonstrated success in building large-scale distribution networks in emerging markets
- Experience in hiring, developing, and managing high performing, geographically spread teams
- Entrepreneurial mindset with a hands-on approach to problem-solving and execution
Personal Attributes & Mobility:
- High integrity, result orientation, and strong business acumen
- Excellent communication and relationship-building skills
- Willingness to travel extensively across the assigned region.
- Lead Micro Marketing activities and direct acquisition channels for high return on Investment (ROI) and consistent employees productivity