Proactive Solution Proposals Leader (Insight-Led Growth)

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trustAI that delivers lasting business value.

We #GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

We are seeking a commercially driven leader to build and scale a proactive, insight-led solution proposal capability for a ServiceNow consultancy. This individual will transform delivery intelligence, customer usage patterns, and market signals into compelling, value driven proposals that create expansion revenue and deepen strategic client partnerships. Unlike reactive RFP response roles, this leader will proactively identify opportunity whitespace across our installed base and target accounts, working across Delivery, Solutions, Sales, and Industry teams to shape and position high-impact solution proposals. This role requires strong commercial instincts, the ability to translate operational insight into executive narratives, and the credibility to influence cross-functional teams.

What you will be doing

Lead the Proactive Proposal Engine

• Establish a structured framework for identifying proactive opportunity signals from delivery engagements.
• Create repeatable processes for converting delivery insights into commercially viable solution proposals.
• Implement governance, intake, prioritization, and review mechanisms.
• Achieve KPIs tied to proactive proposals, # of proposals, ACV bookings, win rate, revenue (goal is deliver 120+ proactive proposals this year)

Drive Insight Identification & Opportunity Shaping

• Partner with delivery, sales and consulting leaders to identify repeated friction patterns, adoption gaps, process inefficiencies, underutilized platform capabilities, and AI automation opportunities.
• Execute a weekly process these harvest ideas and translate this insight into business risk, value realization and quantified business benefits

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  Develop executive-ready narratives grounded in measurable business outcomes.

Orchestrate Cross-Functional Orchestration and Execution

• Work across Delivery Teams, Solution Consultants, Industry Leads, Sales / Account Executives, and Pre-Sales Architects.
• Ensure proposals are technically feasible, commercially structured, and strategically aligned.
• Ensure proper tracking, tagging and attribution in sales forecasting system, ensuring data is up to date on a weekly basis.
• Identify execution gaps and propose strategies to ensure consistent idea generation (min 10+/week) and proposal development (min 5+/week).

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [HIDDEN TEXT].