Client Solutions Director

About the job : Client Solutions Director
Career Level : Senior.
Location : Onsite / Full-time / India
Who We Are:
This is Nexgentek where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full-lifecycle IT company, we transcend mere delivery; we engineer success.
From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients progress.
At Nexgentek, quality isnt a mere aspirationits our ethos. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services.
Step into Nexgentek, where innovation meets precision, and together, lets sculpt the future of technology with finesse and distinction.

Requirements

We are seeking a senior technical SME to lead and grow our NexGenTek (NGT) services. This role owns the technical engagement from initial RFP response through deal closure and continues with full technical ownership of the client account post-sale.

The individual partners closely with sales to help win client engagements, then leads technical delivery while actively identifying, shaping, and helping close additional opportunities within the account. This is a highly client-facing role that combines solution architecture, delivery leadership, and technical account growth.

Key Responsibilities

Deal Support and Account Transition

• Own technical engagement from RFP response through deal closure
  
• Partner with sales during pursuits to shape solutions and help win deals
  
• Define technical scope, architecture, and delivery approach
  
• Support client presentations and technical discussions
  
• Transition the account from sales to delivery with full technical ownership
  

Technical Delivery Leadership

• Own technical delivery of the current project
  
• Provide architectural guidance and technical direction to delivery teams
  
• Ensure solutions align with best practices, security standards, and client objectives
  
• Build, scale, and lead technical teams as the account grows
  
• Lead technical interviews for project staffing
  

Account Growth and Expansion

• Identify new technical opportunities during project execution
  
• Propose additional services, enhancements, and future phases
  
• Develop long-term technical roadmaps aligned to client goals
  
• Partner with sales to scope, position, and close follow-on work
  
• Actively contribute to revenue growth within existing client accounts
  

Client Advisory

• Serve as a trusted technical advisor to client stakeholders
  
• Communicate emerging technology trends and relevant use cases
  
• Build strong, long-term technical relationships with clients
  

Technologies in Scope

The role supports next-generation technology services, including:

• Internet of Things (IoT)
  
• Generative AI and Machine Learning
  
• Cybersecurity
  
• Product Engineering and Development
  
• Cloud Platforms and Cloud Management Services
  
• RPA and Intelligent Automation
  
• Blockchain
  
• Digital Transformation initiatives
  

The candidate does not need deep expertise in every area but must be able to design solutions, guide teams, and advise clients across multiple domains.

Required Qualifications

• 10+ years of experience in technical leadership, solution architecture, or consulting
  

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Get Hired
• Strong client-facing experience in services or technology consulting environments
  
• Proven experience supporting RFPs, winning deals, and growing accounts post-sale
  
• Solid background in solution architecture and delivery oversight
  
• Ability to communicate effectively with both technical and business stakeholders
  
• Experience working with cross-functional and distributed teams
  

Success Measures

• Contribution to winning and closing initial and follow-on deals
  
• Successful delivery of client projects
  
• Identification and closure of additional technical opportunities
  
• Revenue growth within assigned client accounts
  
• Strength and longevity of client relationships
  

Benefits

Whats in it for you:

At Nexgentek we prioritize your well-being and professional growth. Heres what you can expect:

• Achieve a healthy work-life balance.
  
• Competitive compensation and abundant growth opportunities.
  
• Enjoy a standard 5-day workweek with 2 fixed weekly offs.
  
• Experience an employee-centric environment with supportive policies.
  
• Benefit from family-friendly and flexible work arrangements.
  
• Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity.
  Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass, youll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment.
  

Please note : At Nexgentek, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in-person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work-life balance needs.

As an equal opportunities employer, Nexgentek welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity.