Process Coordinator ISP Operations & Customer Support

Nextgen Broadband Pvt Ltd

Operations Maintenance & Support

85+ Applicants

Posted: 4 months ago

0-2 years

Gurgaon

work from office

Posted: 4 months ago

Applicants: 85+

Job Description

Similar Jobs

Please verify your account first! Send OTP

Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs

Job Description

Manage daily customer support operations (any channel), timely resolution of complaints & outages, coordinate with NOC, field & vendors, manage workflows, handle key customers, escalations, retention, renewals, & ensure high customer satisfaction.

Required Candidate profile

Preferred Experience

Looking to get Placed? Try our Placement Guarantee Plan

• ISP / Broadband / Telecom background
• Experience working with ticketing systems, CRM, or NOC coordination
• Understanding of SLAs, uptime, escalations, and field operations

Skills

Customer ServiceOpsProcess ManagementService OperationsCustomer SupportOnboardingOperationsProcessCustomer SupportOperations

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

Important dates & deadlines?

Application Deadline

02 Mar 26, 04:42 PM IST

Similar Jobs

View All

Jobaaj

Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert

Google hiring for Specific Roles Apply Now!

1 min ago

New Opportunity

Amazon is hiring freshers Apply Now!

5 min ago

Featured Jobs

Microsoft opening 50+ positions Apply Now!

10 min ago