Senior Data Processing Analyst- Omnishopper

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Omni Shopper Team member is considered as the Core team who are responsible to building Customized Databases based on client requirements by coordinating with corresponding teams accordingly during the several phases of setup. Omni Shopper is used to analyze the multi-channel data like Retailers & Online stores

• Flexibility in shift timing and need to work over weekends
• Requires Analytical thinking
• Effective communication skills to clearly articulate the requirements/challenges to Tech and Ops team when any issue emerged
• Proper documentation of Handover takeover
• 
  Constant monitoring of chats between Tech and Ops to provide timely support when needed

Qualifications

• A Bachelor’s or master’s degree in Computer Science or related field/Or Degree in Statistics/Maths and Data analytics
• Strong Written and oral communication
• Strong Presentation Skills
• Demonstrated experience in working with software platforms
• 2-3 years prior customer service organization experience

Additional Information

• Being Agile and taking ETE ownership and accountability of projects submitted
• Understand and comply with internal procedures
• Demonstrate proficiency in technology platform mentor and coach associates to develop proficiency to support client delivery
• Mentor and coach other associates
• Actively participate in cross-functional projects and key activities

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.