Nobl Q - ServiceNow Technical Delivery Manager - GRC

Description:

About the job

Job Summary:

We are seeking an experienced Technical Delivery Manager with strong expertise in ServiceNow and Governance, Risk & Compliance (GRC).

The role involves leading end-to-end delivery, ensuring high-quality implementations, managing stakeholders, and aligning solutions with business and regulatory requirements.

Key Responsibilities:

- Lead end-to-end delivery of ServiceNow projects with a focus on GRC/IRM modules.

- Manage project timelines, scope, resources, and budgets to ensure successful delivery.

- Collaborate with business stakeholders, QA teams, and developers to define requirements and delivery plans.

- Drive GRC implementations including Risk Management, Audit Management, and Policy & Compliance modules.

- Ensure adherence to data privacy regulations and governance frameworks.

- Manage and mentor technical teams, ensuring best practices and quality standards.

- Identify delivery risks, provide mitigation strategies, and ensure timely issue resolution.

- Oversee integrations between ServiceNow and enterprise systems.

- Ensure solutions align with organizational risk and compliance strategies.

- Provide regular status updates, reporting, and communication to leadership.

- 8-10 years of IT experience with 5+ years in ServiceNow delivery/management roles.

- Strong experience in ServiceNow GRC/IRM modules.

- Experience managing large-scale programs or multiple projects.

- Proficiency in ServiceNow platform capabilities, scripting, and integrations.

- Knowledge of risk management frameworks and data privacy regulations (e.g., GDPR).

- Experience working in Agile/Scrum environments.

- Excellent stakeholder management and leadership skills.

- Strong communication, problem-solving, and decision-making abilities