IT Infrastructure Support Specialist

What role you will play in team: You'll be part of a team providing crucial IT support to our financial operations, ensuring the smooth running of our systems.

What you will do: You will resolve IT issues, maintain network infrastructure, and provide technical assistance to our users.

Key responsibility:

• Provide technical support to end-users for hardware and software issues.
• Maintain and troubleshoot network infrastructure components.
• Monitor system performance and ensure stability.
• Install, configure, and maintain computer systems and peripherals.
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  Manage user accounts and access permissions.
• Document and resolve IT issues efficiently.
• Contribute to the development of IT support procedures.

Required Qualification and Skills:

• Bachelor's degree in Information Technology or related field.
• 1-2 years of experience in IT support within a financial institution preferred.
• Strong understanding of network infrastructure and security.
• Proficiency in troubleshooting and resolving IT issues.
• Excellent problem-solving and communication skills.

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• Understanding of IT security best practices.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career advancement within a leading financial institution.
• Health insurance and other employee benefits.
• Paid time off.

A Day in the Life: You’ll spend your day resolving IT issues, ensuring the smooth operation of our systems, and providing support to our financial operations team.