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Job Description
SAP S/4HANA Transformation – CS / SD Consultant
Job Summary
We are seeking an experienced SAP S/4HANA CS / SD Consultant to support end-to-end SAP S/4HANA transformation and implementation projects. The consultant will work under the guidance of a Module Lead or Solution Architect and contribute to configuration, testing, data migration support, and post–go-live stabilization of Customer Service (CS) and Sales & Distribution (SD) processes.
This role focuses on hands-on functional delivery across Service-to-Cash and Order-to-Cash (O2C) processes, aligned with SAP S/4HANA best practices.
Key Responsibilities
SAP CS & SD Configuration
- Configure and support SAP S/4HANA SD processes including:
- Sales Order Management
- Pricing and Condition Techniques
- Delivery, Shipping, and Billing
- Credit Management (basic exposure)
- Configure and support SAP CS processes including:
- Service Notifications and Service Orders
- Service Contracts and Warranties
- Resource-related billing
- Support CS–SD integration for service and billing processes.
- Support ECC to S/4HANA conversions or greenfield implementations.
- Apply S/4HANA SD and CS simplifications, Fiori apps, and embedded analytics.
- Assist in Fit-to-Standard (F2S) workshops and requirement clarification.
- Work closely with MM, WM/EWM, TM, PM, and FI/CO teams to ensure end-to-end integration.
- Support Business Partner (BP) and customer master data configuration and validation.
- Coordinate with technical teams (ABAP, CPI, middleware) on RICEFW objects and interfaces.
- Prepare and execute unit testing and SIT test cases for CS and SD scenarios.
- Support UAT, defect resolution, and business user clarification.
- Assist with data migration validation for customers, service contracts, and open documents.
- Support cutover activities for open sales orders, service orders, contracts, and billing.
- Provide hypercare support, troubleshooting CS / SD issues post go-live.
- Document issues, resolutions, and process changes.
- Prepare and maintain:
- Functional specifications
- Configuration documents
- Test scripts and user guides
- Follow SAP Activate methodology and project documentation standards.
SAP CS & SD Expertise
- 5–8 years of SAP functional experience in:
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- SAP SD (Order-to-Cash)
- SAP CS (Service Management)
- At least one full-cycle SAP S/4HANA implementation or conversion project
- Strong understanding of sales and customer service processes
- Hands-on experience with:
- S/4HANA SD configuration
- CS integration with SD and FI
- Business Partner (BP) concept
- Exposure to S/4HANA Service Management or FSM is a plus.
- Knowledge on LeanIX, Signavio for process flow preparation and discussion with business team, is an added advantage
- SAP S/4HANA or SAP SD / CS certification
- Experience with SAP Activate methodology
- Industry exposure to Manufacturing, Utilities, Automotive, or Industrial Equipment
- Exposure to PM or EWM is an advantage
- Strong analytical and troubleshooting skills
- Good communication and documentation abilities
- Ability to work effectively in onshore–offshore and multi-country delivery models
- Willingness to learn and adapt to S/4HANA innovations
- Location: As per project needs
- Work Model: Hybrid / Onsite / Offshore (project dependent)
Skills
SalesSales & DistributionSales OrderIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
26 Jun 26, 04:25 PM IST
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