Sr. Support Engineer (L2)

Req ID: 373361
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Sr. Support Engineer (L2) to join our team in Hyderabad, Telangana (IN-TG), India (IN).
Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
Effective operation in a 24×7 support model with rotating shifts
Perform advanced troubleshooting across supported data platformsExecute reruns, restarts, backfills, and rollbacks to restore service
Conduct data validation and reconciliation to confirm recovery
Apply temporary mitigations to stabilize production workloads
Restore service quickly and safely. Escalate to L3 only when an engineering change is required.
Provide complete diagnostic information, impact assessment, and attempted remediation details during escalation
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clients needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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