Technical Account Manager (Navi Mumbai)

CLOSING DATE 30th OCTOBER 2022

This is a customer-facing position based in Mumbai and responsible for Reedhycalog-India Sales and Marketing.

As the Technical Account Manager, you will continually develop, improve, and communicate action plans internally and externally to customers to surpass customer expectations and secure NOV as their preferred supplier and partner, consequently improving market share.

Key to this role will be your ability to sell products to key customers, act as the customer's voice to all internal stakeholders, communicate qualified sales opportunities and agree on achievable delivery dates in alignment with NOV’s capacity and the customer's expectations.

RESPONSIBILITIES:

• Keep track of client’s operations, product performance, and utilization along with client’s feedback


• Actively participate in client service quality meetings along with the technical support team.


• Assist technical team with critical inputs on client’s requirement for product designing and improvement.


• Ability to create and present presentations and techno-commercial proposals as per client’s requirement.


• Work closely with the internal support team, subject matter experts, and operations team.


• Monitor and communicate the status of all orders to the customer; ensure the customer's account is current and assist AR with any past due accounts.


• Maintain sales prospects and quotations pipeline and close those opportunities.


• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence.


• Actively keeping track of all the tenders and preparing effective submission responses adhering to timelines and market intelligence.



• Gain knowledge of competitor activities, market offerings, and efforts – document and communicate the information accurately.


• Identify emerging markets and market shifts while being fully aware of new products and competition status.


• Contribute data to the Annual Financial Plan/Quarterly Sales Forecast and continually focus on meeting target requirements.


• Develop and submit sales activity and market intelligence reports as needed for management.

QUALIFICATIONS:

• A bachelor’s degree in a related engineering field (essential)

EXPERIENCE:

• Extensive knowledge and experience in the upstream oil and gas sector (essential)


• Preference will be given to applicants with relevant business and operational experience managing government companies as clients through Original Equipment Manufacturer or service providers.

SKILLS, TRAINING, SPECIALIST KNOWLEDGE:

• Knowledge of drill bits, Coring, and Borehole Hole enlargement operations and related key deliverables is strongly preferred.


• Strong technical and commercial background required.


• Understands the broader upstream oil and gas market and possesses a deep understanding of the drilling industry – applications, equipment, and commercial in all aspects of the drilling market.



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  Displays the ability to maintain complex and fluid client relationships and projects and the ability to work at a fast pace.


• A proven track record of being self-motivated and possessing sound decision-making.


• Excellent written and verbal communication skills with the ability to negotiate.


• Having excellent time management skills with the ability to prioritize and execute under minimal supervision


• Proficient in Microsoft Office Suite (Word, Powerpoint, Excel, Teams, etc.)