Urgent Hiring | Customer Support Executive In Bengaluru

Key Role & responsibilities:

• Handling customer queries through mail & chat process.

• Raising the customer issues and complaints to the concerned department in the organization.

• Ensure resolution of customer service issues within pre-defined TAT by regularly following up with the concerned departments.

• Sending important communication of customers .

• Ensure the standard of quality and brand value while interacting with customers for resolving the queries and complaints