Chief Manager/ Senior Manager Resolution Department
BFSI (Credit & Risk)
97+ Applicants
Posted: 7 months ago
5-9 years
Maharashtra
Work from Office
Posted: 7 months ago
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Applicants: 97+
Job Description
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Job Description
- As a Resolution Specialist, your role will involve developing and implementing effective strategies to manage delinquent accounts within the ARC sector. Your responsibilities will include:
- Strategy Development: Creating and executing resolution strategies to minimize overdue accounts.
- Portfolio Management: Monitoring collections portfolio, analyzing trends, and implementing corrective actions for improved collection efficiency.
- Legal Coordination: Collaborating with the legal team to manage cases requiring legal intervention and following up on legal proceedings.
- Reporting: Preparing and presenting regular reports on resolution activities, performance metrics, and recovery rates to senior management.
- Compliance: Ensuring all collection activities comply with relevant regulations, company policies, and industry best practices.
In terms of qualifications and skills, we are looking for candidates with the following:
- Education: Bachelor's degree in Finance, Business Administration, Law, or a related field. A Master's degree or professional certification (e.g., CA, CFA) is considered a plus.
- Experience: Minimum of 5-6 years of experience in collections and resolutions, preferably within the ARC, NBFC, or financial services industry.
- Leadership: Demonstrated experience in managing and leading a team of collection professionals.
- Analytical Skills: Strong analytical and problem-solving abilities to interpret data and make data-driven decisions.
- Communication: Excellent verbal and written communication skills with negotiation and influencing capabilities.
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- Customer Focus: Strong orientation towards customer service with the ability to handle sensitive situations professionally and empathetically.
Additionally, the company offers the following benefits to its employees:
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Professional development opportunities.
- Supportive and collaborative work environment.,
Skills
ManagementPerformance MetricsProcess ImprovementStrategy DevelopmentCaStrategyCommunicationAnalytical SkillsRegulatory KnowledgeCustomer FocusLeadershipIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
01 Nov 25, 01:50 PM IST
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