Collections Manager - Team Lead - Lending Collections

About Us:

Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role: Achieve the collections target and control collection flow for specified area.

Expectations/ Requirements:

1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.

2. Ensured documented feedback.

3. Ensure Adequate feet on Street availability/bucket wise /segment wise.

Superpowers/ Skills that will help you succeed in this role:

1. More than 3 years of relevant experience in Collections role.

2. Demonstrated Success and achievement orientation.

3. Excellent Communication Skills.

4. Negotiations skills - strong bias for driving results in a High performance environment.

5. Strong Relationship skills.

6. Working Knowledge of Computers.

Education: Graduation/ Post Graduation preferred.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.