Presales Executive

Company Description

Oneiro Interiors is a modular residential design specialist based in Bengaluru. We believe in crafting spaces that embody personal stories and aspirations, ensuring each home reflects the owners unique style and practical needs. Our turnkey solutions seamlessly blend functionality with elegance, creating livable environments where form meets function with artistry.

Role Description

Make outgoing calls to potential customers to schedule high-quality sales leads.

Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.

Size opportunities to upsell services when they arise.

Follow up with potential customers promptly if necessary.

Manage a large number of outbound calls on time.

Document all call information in the CRM according to standard operating procedures.

Possess strong knowledge of Oneiro services to identify customer needs when qualifying them.

Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.

Schedule Experience Centre visits with our design team as per the defined process.

Follow-up with internal stakeholders to ensure appropriate action has been taken on customer requests and complaints.

Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.

Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints.

• Communicate effectively and professionally in all forms of communication with internal and external customers.

This is a full-time on-site role as a Presales Executive at Oneiro Interiors. The Presales Executive will be responsible for Cold Calling, communication, sales, and providing exceptional customer service daily.

Qualifications

• Lead Generation and Sales skills
• Strong Communication and Customer Service abilities
• 0-1 years of experience in Tele sales, inside sales or similar
• Excellent interpersonal and negotiation skills
• Ability to work well in a team and independently
• Knowledge of interior design principles is a plus
• A graduate in any stream