Senior Business Process Analyst

Department Icon Data Science Analytics & Machine Learning
149+ Applicants
Posted: 3 years ago
3-5 years
Gurgaon
Work From Office

Posted: 3 years ago
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Applicants: 150+
Job Description
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Job Description



Key Responsibilities:




  • Support Global HRdirect with continuous improvement opportunities, special projects, presentations and analysis as requested

  • Develop monthly, quarterly, and annual presentations/dashboards based on scheduled requests, and internal and external customer requests

  • Analyze metrics, trends and potential root causes; determine continuous improvement opportunities based on analysis and play a pivotal role in change management

  • Establish and monitor processes to assess the quality of data

  • Support technology and digital implementation

  • Research and identify root causes for problems and own the resolution

  • Establish and maintain effective working relationships with all levels of employees

  • Collaborate with HR communities in the support of HR Business initiatives

  • Other projects as assigned


Qualifications:




  • BA, BS, B.Tech Graduate or Post Graduate

  • 5-7 years of professional work experience

  • 3+ years of previous experience in a similar role(s)

  • Intermediate level of proficiency in Microsoft Excel (Macros), Access, PowerPoint, SharePoint and Reporting tools

  • Basic level of PeopleSoft query knowledge and Service Now will be an added advantage

  • Strong presentation and data skills

  • Business analysis and communication skills

  • Ability to work independently and collaborate effectively with others


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Work Requirements:




  • Shift to be coordinated with U.S.A. and India management


Preferred:




  • Experience with a variety of reporting tools a plus (Tableau, Domo)

  • Six-Sigma or LEAN Certified

  • Prior project experience (coordination or management)

  • Database structures and design, systems design, data management





Skills

ResearchExcel

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About Company

Optum, a leading health services and innovation company, offers a broad spectrum of opportunities for professionals seeking to advance their careers in the healthcare industry. With a focus on improving the healthcare system and helping people live healthier lives, Optum careers present a unique blend of technology, health services, and operational expertise. Optum's commitment to innovation and its global reach provide a dynamic platform for individuals pursuing an Optum career, enabling them to contribute to transforming healthcare through cutting-edge solutions and services.


At the heart of Optum's mission is a diverse and inclusive workforce dedicated to addressing complex health challenges. Optum careers offer paths in areas such as data analytics, technology development, consulting, pharmacy care services, and healthcare operations. Each Optum career path is designed to leverage the talents of its employees, fostering an environment of continuous learning and professional growth.


Optum's global presence means that Optum careers span a wide range of geographical locations, allowing professionals to work in diverse settings and cultures. This international footprint enriches the Optum career experience, providing a broader perspective on healthcare innovation and best practices worldwide.


For those interested in pursuing an Optum career, the company regularly posts job openings across various disciplines, emphasizing the importance of meaningful work that contributes to the broader goal of enhancing health outcomes. Optum careers are not just jobs; they are opportunities to make a significant impact in one of the most vital sectors of our society.


Optum also values the development of its employees, offering robust training programs, mentorship opportunities, and the chance to work on transformative projects. An Optum career means being at the forefront of healthcare, where one can genuinely make a difference in the lives of millions.

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Important dates & deadlines?

Application Deadline

10 Nov 22, 12:00 AM IST

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