Orion India - Assistant Manager/Manager - Key Account Management - Marketplace

Description:
Job Title: Assistant Key Account Manager / Key Account Manager Marketplace (Amazon)
Location: Gurugram, Haryana
Department: E-commerce / Marketplace
Industry: FMCG - Foods
Experience: 5-6 years
About Orion:
Orion is a global conglomerate headquartered in Seoul, South Korea, with a legacy dating back to 1956. For over 70 years, Orion has been a pioneer in the global confectionery industry, consistently delivering innovative, high-quality products to customers worldwide.
With presence across 60 countries and operations in 8 major food categories, Orion has evolved into a full-scale food company, expanding beyond confectionery into broader FMCG segments. Orion entered the Indian market in 2020 and continues to scale operations rapidly with a strong focus on quality, customer satisfaction, and market expansion.
To know more, visit: orionindia.com
Position Overview:
We are seeking a driven and analytical Assistant Key Account Manager / Key Account Manager Marketplace (Amazon) to strengthen our marketplace business and drive sustained growth on major e-commerce platforms, primarily Amazon.
The ideal candidate will be responsible for end-to-end account management, P&L ownership, business planning, revenue growth, and optimizing online visibility and availability. This role requires strong analytical abilities, deep understanding of FMCG dynamics, excellent stakeholder management, and a proactive, ownership-driven mindset.
Key Responsibilities:
Marketplace & Business Strategy:

- Develop and execute strategic business plans on Amazon and other marketplace platforms to drive growth, revenue, and profitability.
- Lead annual and monthly business planning, covering selection, pricing, margins, volumes/value, promotions, and terms of trade.
- Own and manage the P&L for assigned categories/channels, ensuring profitability and business sustainability.
Operational Management:
- Monitor product in-stock availability, supply health, and merchandising visibility across platforms.
- Manage day-to-day operations including inventory planning, listings optimization, pricing hygiene, promotion executions, and demand forecasting.
- Collaborate with cross-functional teams such as supply chain, finance, marketing, and category teams to ensure seamless operations.
Performance Tracking & Analysis:
- Track, analyze, and report key account metrics including sales performance, traffic, conversions, ROI, and operational KPIs.
- Conduct competition benchmarking, market analysis, and pricing comparisons to identify opportunities and competitive gaps.
- Examine business models, evaluate ongoing performance, and recommend data-driven improvements.
Relationship & Stakeholder Management:
- Maintain strong working relationships with Amazon category teams and other marketplace partners.
- Gather, evaluate, and communicate marketplace feedback on product performance, service quality, promotional effectiveness, and technology.
- Ensure alignment with internal teams to execute channel plans effectively.
Continuous Improvement:
- Stay updated with industry trends, marketplace best practices, and new FMCG e-commerce innovations.
- Identify improvement opportunities in product portfolio, listings, promotional mechanics, and visibility strategies.
- Drive financial hygiene-ensuring claims reconciliation, return management, and maintaining operational accuracy.
Desired Skills & Experience:
- 5-6 years of experience in the FMCG industry, preferably in the foods category.
- Strong understanding of e-commerce marketplaces, especially Amazons ecosystem.
- High degree of ownership, proactive mindset, and ability to work independently.
- Excellent analytical skills with the ability to make data-backed decisions.
- Sound understanding of category P&L levers and business financials.
- Strong interpersonal and communication skills with ability to collaborate effectively with cross-functional teams.
- Competitor analysis, demand forecasting, and channel management experience preferred.
- Hands-on experience with Marketplace tools, dashboards, or analytics platforms is a plus.
Why Join Orion?:
- Opportunity to work with a globally renowned FMCG brand.
- Fast-growing business landscape with high impact opportunities.
- Collaborative, inclusive, and innovation-driven work culture.
- Exposure to strategic marketplace and e-commerce operations.