US IT Recruitment Business Manager

Job Title: Operations Manager

Location: Perungudi, Chennai (PST Shifts)

Experience: 7-10 years (minimum 35 years in Managing Operations)

Employment Type: Full-time

Company Overview:

Perfict Global is a leading provider of IT services and solutions, dedicated to helping businesses leverage technology to achieve their goals. With a focus on innovation and customer satisfaction, we deliver cutting edge solutions tailored to the unique needs of each client. As we continue to grow, we are seeking an experienced Operations Manager to join our team in Chennai.

About the Role:

We are seeking an experienced and results-driven Operations Manager to lead and oversee our strategic operations across, US IT Recruitment verticals

Key Responsibilities:

• Lead and manage end-to-end operations for Bench Sales, Direct Client and Tier 1 Business

Development, and IT Recruitment teams.

• Develop and implementstrategic plans to drive growth in client acquisition, consultant deployment, and revenue generation.
• Mentor and manage cross-functional teams; create performance goals, conduct reviews, and drive employee engagement and retention.
• Establish and nurture strong relationships with key clients and consultants to ensure ongoing

satisfaction and repeat business.

• Monitor market trends, competition, and industry developments to identify new opportunities for expansion.
• Partner with internal stakeholders to optimize recruitment processes, delivery capabilities, and client service quality.
• Report on KPIs and operational performance to senior leadership; recommend data-driven

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improvements.

Required Qualifications:

• 710 years of experience in US IT staffing/recruitment, with a minimum of 35 years in a people management or leadership role.
• Proven expertise in managing Bench Sales, BD, and full-cycle IT recruitment teams.
• Strong understanding of US staffing compliance, immigration policies (H1B, CPT, OPT, etc.),

and contract types (W2, C2C, 1099).

• Demonstrated success in building client relationships and expanding business portfolios.
• Excellent communication, negotiation, and leadership skills.

Preferred Qualifications:

• Prior experience in setting up or scaling a recruitment delivery center or offshore team.
• Exposure to applicant tracking systems (ATS) and CRM platforms.
• MBA or equivalent degree is a plus.

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