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Job Description
Join Indias Fastest-Growing Unicorns & Soonicorns Interviews Begin Immediately!
3 Key Skills:
- Advanced Troubleshooting: Diagnose and resolve complex hardware, software, and network issues.
- Customer-Centric Approach: Deliver exceptional technical support with empathy and clarity.
- System Administration: Manage server health, updates, and security protocols (Windows/Linux).
Key Responsibilities:
- Lead a team of junior support engineers, providing guidance on incident resolution and prioritization.
- Oversee the deployment and maintenance of IT infrastructure, ensuring 99.9% uptime for critical systems.
- Collaborate with DevOps and development teams to identify root causes of recurring issues.
- Design and implement automated workflows for ticket resolution using tools like Zendesk or ServiceNow.
- Conduct training sessions for clients and internal teams on new software/hardware implementations.
Required Qualifications:
- Bachelors degree in Computer Science, IT, or related field.
Looking to get Placed? Try our Placement Guarantee Plan
- 0-3 years of experience in technical support, system administration, or IT operations.
- Proficiency in networking fundamentals (TCP/IP, DNS, VPN) and scripting basics (Bash/Python).
- Certifications like CompTIA A+, Microsoft Certified: Azure Administrator (preferred).
Submit your application nowimmediate interviews for qualified candidates.
Skills
OperationsTechnical SupportMaintenanceAdministrationIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
16 Jun 25, 04:26 PM IST
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