ServiceNow ITOM Lead

PMD NowSolutions is a ServiceNow and Ivanti partner, specialized in providing end-to-end solutions around ITIL processes, ServiceNow product line implementations, consulting, software development, and support. The company aims to design empirical processes that reduce operating costs and enhance productivity for its customers. PMD NowSolutions also offers Ivanti software suite products to automate workflows and improve efficiency and security.

This is a full-time on-site role for a ServiceNow ITOM Lead located in Noida. The ServiceNow ITOM Lead will be responsible for leading the IT Operations Management implementation and integration projects, ensuring smooth operations and efficient utilization of ServiceNow workflows. The role involves collaborating with cross-functional teams to deliver high-quality IT services and solutions.

Qualifications

• Strong knowledge of IT Operations Management processes and tools
• Experience in implementing and integrating ServiceNow ITOM solutions
• Proficiency in ServiceNow workflows and automation
• Excellent problem-solving and analytical skills
• Effective communication and team collaboration abilities

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• ITIL certification is a plus
• Bachelor&aposs degree in Computer Science, Information Technology, or related field