Head - Sales - NBFC

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We are looking for an experienced Head of Sales to lead the overall business and sales function of an NBFC. The role will have end-to-end ownership of P&L, AUM, disbursements, revenue, profitability, and business growth, with a strong focus on expanding the organization's market presence and customer base.
The ideal candidate should have strong experience in NBFC, housing finance, home loans, or retail lending, along with a proven track record of driving large-scale sales operations, building distribution networks, and delivering sustainable business growth.
Key Responsibilities:
- Own the overall business P&L, AUM, disbursement, revenue, and profitability targets.
- Develop and execute the overall business and sales strategy aligned with organizational objectives.
- Drive regional/national sales growth and ensure achievement of business and financial targets.
- Identify new markets, customer segments, products, and growth opportunities.

- Develop and execute strategies for market expansion and customer acquisition.
- Build, expand, and manage multi-channel distribution networks to drive business growth.
- Drive sales productivity, branch/channel performance, customer acquisition, and disbursement growth.
- Establish sales targets, KPIs, budgets, and performance management frameworks.
- Monitor business performance and take corrective actions to ensure achievement of growth and profitability objectives.
- Ensure healthy AUM growth and portfolio quality while maintaining appropriate risk and credit discipline.
- Work closely with Credit, Risk, Operations, Collections, Finance, Product, and Technology teams to ensure seamless business operations.
- Develop strong relationships with channel partners, customers, financial institutions, and other key stakeholders.
- Analyse market trends, competitive activity, customer behaviour, and business performance to identify new opportunities.
- Drive process improvements, cost optimization, operational efficiency, and digital adoption across the sales function.
- Lead, mentor, and develop large and geographically distributed sales teams.
- Build a high-performance culture focused on accountability, customer service, and sustainable growth.
- Present business performance, forecasts, strategic initiatives, and growth plans to the senior management / leadership team.
- Ensure compliance with regulatory, organizational, credit, risk, and governance requirements.
Required Skills & Experience:
- Proven senior leadership experience in NBFC, Housing Finance, Microfinance, Banking, or Retail Lending.
- Strong experience in Home Loans / Housing Loans / Retail Lending will be preferred.
- Proven track record of managing P&L, AUM, disbursement, revenue, and profitability.
- Strong experience in sales leadership and managing large-scale distribution networks.
- Experience in developing and executing business and growth strategies.
- Strong understanding of retail lending products, customer acquisition, credit processes, and portfolio management.