Assistant Manager

We at Policybazaar are hiring for an Assistant Manager- Sales(FEMALE CANDIDATE) for Chennai location

DESIRED SKILLS AND EXPERIENCE

• Candidate must have experience into managing a telesales team of 50-60 people along with TLs reporting to her
• Candidate must have experience into sales process
• Must have strong communication skills and fluency in Tamil
• Must have strong experience into team management

JOB DESCRIPTION

• Responsible for managing the sales operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
• Insurance Sales(B2C Sales)
• Establish & Manage Relationships / Engagement with the Clients.
• Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
• To monitor and document the work schedule of staff and absences.
• Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
• Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates

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• Ensure that all audit-related issues are brought to a close
• Identify and drive continuous improvements and initiatives in process
• Coach & mentor Team lead so that they are able to manage their teams better
• To ensure that all internal customer queries are followed up on a timely basis
• Collaborate with internal teams.
• To be the Key contact for all problems and queries with specific business assigned.
• Take on special projects as per business need

Interested candidates can share their updated resume at [HIDDEN TEXT] or can share their resume at 9643560151