Customer Support Representative

Policybazaar.com

Business Development / Sales

147+ Applicants

Posted: 3 days ago

0-1 years

Gurugram, Haryana

work from office

Posted: 3 days ago

Applicants: 147+

Job Description

About Company

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Job Description

Interested candidates please contact Sonali kanojia
whatsapp - 84488 67531
Email- [HIDDEN TEXT]
Location: Sector 44, Gurugram
(Walk-in Interviews only)(No virtual interviews)
Employment Type: Full-time
Salary range: 2.6 - 4.2 LPA, depending on relevant experience.
:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
- Handle customer inquiries via phone.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:

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- Experience: 0-4 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelors degree preferred.
Working Conditions:
- 6-day working week.
We do not conduct virtual interviews.

Skills

SalesCrm SystemsCustomer Satisfaction

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

Policy Bazaar is India's leading online platform for comparing and purchasing insurance policies. Launched in 2008, it revolutionized the insurance industry by offering customers a convenient way to explore various insurance products and make informed decisions. With a user-friendly interface and a wide range of offerings including health, life, car, and travel insurance, Policy Bazaar has simplified the insurance buying process for millions of Indians. Through cutting-edge technology and a commitment to customer satisfaction, Policy Bazaar continues to be a trusted destination for individuals and families seeking financial protection and peace of mind.

Important dates & deadlines?

Application Deadline

01 Jul 26, 05:18 PM IST

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