IT Support Specialist

What role you will play in team: You will be part of a team providing comprehensive IT support to our employees. You will ensure the smooth running of our IT infrastructure and provide excellent technical support.

What you will do: You will troubleshoot technical issues, install and configure software, and provide training to employees on various IT systems.

Key responsibility:

• Provide first and second-level technical support to employees
• Troubleshoot hardware and software problems
• Install and configure computer systems, software, and peripherals
• Maintain network security
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  Provide training to employees on IT systems
• Document technical procedures and knowledge base articles
• Work with vendors to resolve technical issues
• Maintain inventory of IT equipment

Required Qualification and Skills:

• Bachelor's degree in computer science or related field
• 1-2 years of experience in IT support
• Strong knowledge of Windows and Mac operating systems
• Experience with networking and security

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• Excellent communication and problem-solving skills

Benefits Included:

• Competitive salary and benefits package
• Opportunities for career growth
• Professional development opportunities
• Work-life balance

A Day in the Life:A typical day might include responding to employee support tickets, resolving technical issues, installing software, and providing training to users.