HRSS Officer / Specialist

The role includes full spectrum HR Service delivery expertise across HR operations, policy administration, payroll and benefits administration, management of day?to?day employee queries, and delivery of HR data analytics and reporting. The position will primarily support UK, Denmark (DK), and Ireland (IRE) within NEU, operating largely in a UK time?zone aligned shift.

Main Activities

• Managing individual employee administrative records from onboarding through to exit
• Preparing and maintaining employment documentation and contracts in line with local regulations
• Supporting new hire documentation and onboarding processes
• Administering benefits and supporting statutory and regulatory HR requirements
• Updating and maintaining HR systems and internal tools
• Responding to employee HR-related queries across supported geographies
• Coordinating payroll inputs with payroll providers and supporting payroll validation activities
• Supporting checking and proofreading of payroll data and pay slips
• 
  Maintaining and preparing SOPs and process maps for HR operations
• Supporting HR data analytics, dashboards, and standard reporting requirements

Skillset Required

• Masters Degree in Human Resources
• Minimum 3+ years of mandatory and relevant experience in UK HR Operations, including payroll and statutory administration, preferably within an HR Shared Services environment
• Strong exposure to an HR Operating Framework from a UK perspective, including:
• New hire documentation and onboarding
• Benefits administration
• HR systems administration
• Local regulatory and statutory compliance

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  Mandatory experience handling multi?geography, English?speaking markets, with primary focus on UK and broader EU/NEU regions
• Strong experience in HR analytics and reporting
• Excellent oral and written communication skills
• Advanced MS Excel skills (including macros); experience with MS SharePoint
• Hands?on exposure to HRMS/HRIS and payroll software relevant to UK, Ireland, and Denmark

Additional Experience / Nice to Have

• Any European language proficiency (other than English)
• Experience supporting Nordic or broader European HR operations
• Prior experience in structured HR Shared Services setups with process optimization focus