Cyber Security Technician

Hi Folks....

We are Hiring ....

Experience- 8-13 years

Location - Hyderabad

Work Model - Hybrid

Key Requirements and Responsibilities

? Install, configure, and maintain security systems such as antivirus software, email security, and monitoring tools.

? Troubleshoot technical issues with security systems to ensure minimal downtime and optimal performance.

? Monitor inbound threat detection queue for suspicious behavior or breaches, escalating issues when necessary.

? Assist in conducting vulnerability scans, system audits, and the analysis of potential security weaknesses.

? Log and document security events, incident responses, and maintain accurate security records.

? Participate in vulnerability and patch management, identifying necessary security updates for software, hardware, and operating systems and communicating to asset owners.

? Maintain and update security documentation, including system configurations, network diagrams, and incident response protocols.

? Stay informed about cybersecurity trends, vulnerabilities, and emerging threats to improve organizational defenses.

? Strong technical support experience, with a focus on security systems and tools.

? Basic knowledge of networking concepts (TCP/IP, DNS, VPNs) and operating systems (Windows, Linux, macOS).

? Familiarity with security software such as antivirus, firewalls, SIEM, and SOAR.

? Knowledge of information security principles and best practices.

? Excellent problem-solving skills and ability to troubleshoot security issues efficiently.

? Strong written and verbal communication skills for collaborating with team members and documenting security issues.

? Preferred: CompTIA Security+ or other relevant cybersecurity certifications (CEH, GSEC, etc.).

? Familiarity with security tools such as CrowdStrike, Proofpoint, and Splunk.

? Prior experience in a technical support or IT helpdesk role is a plus.