Senior Academic Counselor

Role: Senior Academic Counselor

Location: HSR Layout, Bengaluru

About the Role:

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses.

Responsibilities:

? Cold call and qualify potential leads from a designated target audience.

? Understand learner needs and recommend suitable courses from our portfolio.

? Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses.

? Negotiate effectively and address customer concerns to secure enrollments.

? Build strong relationships with potential learners and nurture leads for future conversions.

? Maintain accurate records of calls, interactions, and progress towards individual and team targets.

? Contribute to the continuous improvement of sales processes and strategies.

Qualifications:

? Proven experience in B2C sales, preferably in the education sector.

? Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.

? Strong problem-solving and consultative selling skills.

? Ability to identify and overcome objections confidently.

? Time-management skills and the ability to work independently and as part of a team.

? Target-oriented and motivated to achieve success.

? Proficiency in using CRM tools and data analysis for reporting.

? Knowledge of data science or programming is a plus.

Benefits:

? Competitive salary and commission structure.

? Opportunity to work in a dynamic and fast-paced environment.

? Be part of a team that is passionate about making a difference in peoples lives.

? Regular training and development opportunities to enhance your sales skills.

? Chance to contribute to the growth of a leading upskilling platform.