Managed Services - Cyber - IAM- Ping - Senior Associate - Operate

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In cybersecurity incident management at PwC, you will focus on effectively responding to, and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise potential damage and protect against future attacks.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isnt clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  

IAM Operations Senior Associate (India) JD - Ping
A career in our Cyber Managed Services will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resiliency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy, and Forensics professionals at PwC, but to our clients and industry analysts across the globe.
A career in our Advisory Acceleration Center is the natural extension of PwCs leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process quality and delivery capability in support for client engagements. Our Acceleration Center team extends our leading Cybersecurity, Privacy & Forensics capabilities.
Responsibilities
As a Cyber Ops Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Share and collaborate effectively with others, creating a positive team spirit.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Validate data and analysis for accuracy and relevance.
• Follow risk management and compliance procedures.
• Keep up to date with developments in my area of specialty
• Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
• 
  Seek opportunities to learn about the wider economy alongside the business models/corporate governance and/or regulatory environment of our clients
• Uphold the firms code of ethics and business conduct
  

Basic Qualifications
Minimum Degree Required: Bachelors Degree
Minimum Years of Experience: 5 to 7 Years
Certification(s) Preferred: Ping Identity certified professionals are strongly preferred.
Preferred Knowledge/Skills
Demonstrates knowledge, leadership, and/or a proven record of success in the following areas:

• Proficiency with IAM platforms such as Okta, Ping Identity, Microsoft Azure AD, or similar.
• Proficient knowledge of IAM technologies, such as user provisioning, access management, authentication.
• Knowledge of IT security principles, including authentication, authorization, and encryption.
• Advanced knowledge of identity federation, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) solutions.
• Strong understanding of IAM concepts and protocols (SAML, OAuth, OpenID Connect).
• Experience with Enterprise Provisioning, Roles based Access Controls, Single-Sign On, external and internal federation and systems integration.
• Knowledge of regulatory compliance requirements related to identity management (e.g., GDPR, HIPAA).
• Proficiency in integrating IAM solutions with a wide range of applications and platforms.
• Experience with APIs, SDKs, and automation scripting (e.g., Python, PowerShell) for complex IAM workflows.
• Basic knowledge of networking concepts and security principles.
• Understanding of firewalls, VPNs, and encryption technologies.
• Strong analytical and troubleshooting skills to resolve complex identity-related issues.
• Good experience in ITIL process.

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  Exceptional analytical skills to diagnose and resolve complex identity-related issues.
• Strong analytical and problem-solving skills to troubleshoot and resolve access management issues.
• Ability to work effectively in a fast-paced environment and manage multiple priorities and projects simultaneously
• Innovative thinking to develop solutions for unique IAM challenges.
• Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.
  

IAM L2 Analyst Responsibilities

• Oversee daily operations of identity and access management (IAM) systems.
• Ensure the smooth functioning of identity services, including user provisioning, de-provisioning, and access control.
• Monitor identity systems for performance and security issues.
• Implement advanced monitoring solutions to proactively identify performance and security issues.
• Perform regular maintenance and updates to ensure system efficiency and security compliance.
• Manage high-priority identity-related incidents and conduct root cause analysis.
• Develop risk management strategies and mitigation plans for IAM-related issues.
• Lead the creation and enforcement of comprehensive access control policies.
• Act as a liaison between IT, security, and business units to ensure IAM solutions meet organizational needs.
• Provide technical support and guidance to users regarding identity management solutions.
• Provide leadership and mentorship to junior consultants and other team members.
• Facilitate knowledge sharing and skill development within the team.
• Maintain comprehensive documentation of system configurations, processes, and changes.
• Lead efforts in generating comprehensive reports on IAM operations and performance metrics.
• Implement best practices and innovative solutions to enhance IAM systems.
• Drive continuous improvement initiatives and the adoption of best practices.
  

Tools Knowledge: Ping Identity, Entra ID, Active Directory, Postman, Putty, WinSCP, Git, ServiceNow, Jira, Python, REST API