Salesforce Functional BA Revenue Cloud (CPQ Billing) - Manager
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Job Description
- Role Overview:
At PwC, as a Functional Business Analyst/Manager specializing in Salesforce Revenue Cloud (CPQ and Billing), you will manage and evolve the end-to-end Quote-to-Cash process. Your role will involve turning complex pricing and billing scenarios into efficient workflows that accelerate revenue recognition. You will act as a functional Subject Matter Expert (SME) for Salesforce CPQ/Billing, collaborating with cross-functional teams to define solution roadmaps and drive process optimizations aligned with business goals.
Key Responsibilities:
- Act as the primary liaison between business stakeholders and technical teams to ensure alignment of Salesforce CPQ/Billing solutions with business needs.
- Lead requirements gathering sessions and business process reviews for CPQ and Billing initiatives.
- Design and document end-to-end CPQ/Billing processes to streamline the Quote-to-Cash lifecycle.
- Drive configuration and administration of Salesforce CPQ and Billing modules.
- Collaborate with Salesforce developers and architects to define and validate technical solutions and integrations.
- Develop test plans, lead testing efforts, and oversee UAT with business users.
- Coordinate deployment and rollout of CPQ and Billing solutions, ensuring user adoption and support post-deployment.
- Maintain documentation of CPQ/Billing configurations, business process flows, and integration touchpoints.
- Identify opportunities for process improvement and automation within Salesforce Revenue Cloud.
- Lead CPQ/Billing work streams across all project phases.
Qualification Required:
- Bachelor's degree in business, Information Systems, Computer Science, or related field.
- 8-12 years of experience in business analysis or CRM systems management, with a strong focus on Salesforce CPQ and Billing implementations.
- Hands-on experience with Salesforce CPQ and Billing configuration and administration.
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- Deep understanding of the Quote-to-Cash lifecycle, from quoting through invoicing and revenue recognition.
- Proven track record of leading or playing a key role in Salesforce implementation projects.
- Salesforce Certified Administrator (ADM 201) and Salesforce Certified CPQ Specialist certifications (or equivalent expertise).
- Experience working in Agile environments with tools like Jira and Confluence.
- Strong communication and stakeholder management skills.
- Proactive problem-solving abilities with attention to detail.
Additional Company Details:
This role operates in a collaborative, cross-functional environment, working closely with Sales, Finance, IT, and Operations teams. Expect a fast-paced, agile work setting that values innovation, teamwork, and continuous improvement. The role may be hybrid or office-based, depending on the company policy, and requires strong communication and alignment across distributed teams.,
Skills
Business AnalysisManagementProcess ImprovementSalesforce AdministrationSalesforce ConfigurationBilling ManagementAgile EnvironmentsSalesforce CPQRequirements AnalysisQuotetoCash Process DesignStakeholder ManagementBusiness AnalysisIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
27 Oct 25, 02:34 PM IST
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