Senior Associate_Digital Commerce_Techno-Functional Consultant _Customer Transformation

POSITION REQUIREMENTS

Knowledge Preferred:

Candidates should demonstrate substantial experience and / or knowledge in any of the following areas:

• Commerce Transformation Strategy: End-to-end Transformation for Commerce processes, people and technology enablement

• Commerce/ Marketplace Implementation and Program execution: Development and integration for commerce platforms implementations, including a focus on value realization for defined program milestones, vendor management, and program reporting

• Commerce/ Marketplace Experience & Architecture Design: End-to-end commerce experience for defined customer segments/ clusters, employees and channel partners, and blueprint the conceptual and logical commerce architecture

Skills Preferred:

Candidates should be able to demonstrate

• Ability to understand, analyze, document and solve both explicit and implicit requirements.

• Experience working as lead role for technical/ functional development and support of digital commerce ecosystem components.

• Carry Business Analyst & Quality Assurance Analyst skills including running discovery workshops, stakeholder management, business process engineering, user story development, user acceptance testing and hypercare management

• Interpret, analyze, and synthesize business data and research to present findings to clients; conduct primary and secondary research to inform analyses

• Produce deliverables within a diverse, fast paced environment, collaborate effectively across teams and manage projects and practice initiatives simultaneously

• Leverages analytical skills with the ability to translate complex problems into simple and actionable tasks, with an ability both to see the big picture and provide keen attention to details

• Has strong organizational skills, with the ability to work independently as well in a highly collaborative, team- based environment

• Design, develop and utilize analytic tools (e.g. forecast, cost benefit, market sizing models) to support key client decision-making

• Digital commerce and/or marketplace solution implementation experience, working in a Scrum/Agile model 

• Knowledge of Agile product management, including user story management, QA testing, and demonstrated experience working across business and technical teams.

Educational Background:

Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study

Systems:

• Functional knowledge of Commerce platforms such as SAP Hybris, Salesforce Commerce Cloud, Adobe Magento, Oracle Commerce cloud, Commercetools, Shopify

• Functional knowledge of Marketplace platforms such as Mirakl, VTex, Nautical, Spryker, Marketplacer, Cloud Blue

• Working knowledge of Visualization and data analysis tools such as Power BI, Tableau, Alteryx