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Job Description
Job Location
United Arab Emirates
Experience
2 to 3 years
Qualification Level
Diploma; Graduate
Job Function
Installation / Maintenance / Repair
IT - Hardware
knowledge of Acronis Backup and Cyber Protect solutions
Preferred Jobseekers
Locally available candidates only apply for this job
Experience Required: 2 3 Years
Department: IT Rental & AV Rentals
Job Location : UAE & KSA
To provide IT support across UAE and KSA, with a strong focus on network administration, Active Directory, basic firewall configuration, and server maintenance. The role involves managing and troubleshooting networks, servers, and user systems across multiple UAE & KSA client sites to ensure smooth and secure IT operations.
Key Responsibilities
-Provide Level 1 & Level 2 IT and Network support for users in both Arabic and English.
-Configure and maintain LAN/WAN networks, switches, and wireless access points.
-Manage Active Directory (AD) users, groups, and Group Policy Objects (GPOs).
-Handle DHCP, DNS, and IP addressing for multi-site networks.
-Perform server administration (Windows Server 2019/2022/2025): user permissions, file sharing, and backups.
-Troubleshoot issues related to NAS storage, printers, and NVR systems.
-Provide end-user support for Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive).
-Manage user accounts and mailboxes in the Microsoft 365 Admin
-Center and Exchange Admin Center including new user creation, license assignment, and email configuration.
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-Coordinate with vendors and internal teams for escalated issues and new implementations.
-Maintain accurate network documentation, IP records, and asset lists.
Required Skills
-Strong hands-on knowledge of networking concepts (LAN, VLAN, DHCP, DNS).
-Experience in configuring and troubleshooting wireless access points (APs) including SSID setup and VLAN assignment.
-Solid understanding of Active Directory, GPOs, and OUs.
-Sound knowledge of Kaspersky antivirus in both on-premises and cloud environments.
-Working knowledge of Acronis Backup and Cyber Protect solutions.
-Basic working knowledge of FortiGate firewalls.
-Familiar with server virtualization (VMware / Hyper-V)
-Understanding of VPN setup and remote connectivity.
-Excellent communication in Arabic and English.
-Strong customer support, troubleshooting, and documentation skills.
-Ability to work independently and handle multiple client sites.
Qualifications
-Diploma / Bachelor s degree in IT, Computer Science, or related field.
-2 3 years of experience in IT support or network administration.
-Certifications such as CCNA, MCSA, Fortinet NSE4, Azure 104 will be an
added advantage.
-UAE driving license is an advantage.
Skills
VirtualizationCloudIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
13 Dec 25, 03:36 PM IST
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