Associate Engagement Manager – Transportation (Rail)

Job Requirements
At Quest Global, its not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Key Responsibilities

• Account Planning & Account Management: Develop detailed plans for the account, including setting objectives, identifying key stakeholders, and outlining strategies for growth. Oversee Account P&L Mgt and Keep all QG stakeholders updated on account progress.
• Building Relationships & Influence Customer Decision Makers: Utilize Quest Global relationships to influence customer decision-makers, monitor milestones, track action item progress, and lead the campaign effort. Leverage current professional network, existing company relationships.
• Pitching Quest Global Differentiation to Clients: Understand and effectively communicate Quests value proposition and differentiators. Build deep understanding of the clients business, industry trends, and competitive landscape. Work with leadership to enhance these from the perspective of current and future clients.
• Driving Campaigns: Create and implement plans and proposals to achieve the revenue target from the account on a quarterly basis.
• Supporting Account-Based Marketing Initiatives: Collaborate with the marketing team to develop and support account-based marketing initiatives that align with the strategic goals.
• Understand Customer Pain Points and delivering Customer Specific Solutions: Leverage industry knowledge, to build engineering solutions tailored to client needs.
  

Key Behavioral Competencies
KEY BEHAVIORAL COMPETENCIES:

• 
  Business Acumen & Strategic Thinking
• Analyzes complex data and trends to shape business direction and anticipate potential impacts.
• Integrate current and future trends into strategic actions to refine go-to-market approaches and investment priorities
• Communicates strategic outcomes and seeks team input to facilitate dynamic discussions on strategy.
  

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
Work Experience

• Customer Focus
• Build trusted relationships with stakeholders.
• Understands client personas and develops business cases to engage clients and drive growth.
• Establishes and strengthens executive-level relationships in customer organizations for key accounts.
• Execution Excellence and Accountability

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  Drives for improvement of business results and higher levels of performance
• Ensure transparency and accountability by managing customer periodic reviews and leading monthly report-outs
• Monitors milestones and tracks action item progress to ensure successful execution of plans
• Communication & Interpersonal Skills
• Communicates effectively at all levels, both verbally and in writing.
• Builds strong, influential relationships at a global level through excellent interpersonal skills
• Collaborates across functions to drive comprehensive solutions and achieve.
  

Critical Experience

• Strategic Account Planning: Develop and implement account-level strategic plans, contributing to account analysis, identifying key focus areas for growth, and supporting account-based marketing initiatives.
• Relationship Building: Establish and build relationships with Engineering Managers, leveraging existing professional networks to enhance collaboration.
• Value Proposition and Differentiation: Deep understanding of Quest Globals value proposition, differentiators, engineering processes, manufacturing, aftermarket support, and digital transformation. Additionally, have good understanding of cost, schedule, and delivery challenges, as well as the internal decision-making frameworks that influence outsourcing strategies.
• Working in Cross-Functional Teams: Proven ability to work effectively in matrixed, cross-functional teams that include sales, delivery, and enablers.