Senior Recruitment Consultant

Role Purpose:

• The Talent Resourcing Coordinator is responsible for providing end-to-end operational and administrative support across the recruitment and onboarding journey, ensuring candidates move efficiently through each stage of the process and into academy and client environments.
• This role plays a central coordination role across systems, scheduling, documentation, compliance and stakeholder communication, supporting a high-quality candidate experience, strong process control and smooth handovers into academy and client onboarding.

Key Responsibilities & Activities

Candidate & Academy Coordination

• Coordinate candidate progression through each stage of the recruitment process, from application and screening through to interview, offer and onboarding into our academies.
• Maintain accurate candidate records, stage tracking and onboarding checklists within ATS and CRM systems.
• Support scheduling and coordination of recruitment activity, academy start dates, inductions and key programme milestones.
• Ensure candidates receive the right communication, documentation and resources at each stage of their journey into the academy.

Compliance & Documentation

• Conduct and track compliance checks, verifying right-to-work and required documentation.
• Maintain accurate, audit-ready candidate records and document interactions, readiness checks and outcomes consistently in systems.
• Support governance and risk controls through clear, up-to-date documentation.
• Complete all documentation required for onboarding candidates into client environments, including compliance checks, client-specific requirements and any special clearance processes.
• Interview, Feedback & Deployment Coordination
• Coordinate interview scheduling between candidates, clients, Talent, Sales and Service Delivery teams.
• Prepare candidate profiles and summaries for submission to clients, ensuring information is accurate, well-presented and aligned to role requirements.
• Capture, record and distribute interview and stakeholder feedback in a timely and professional manner.
• Track outcomes, next steps and actions following interviews or client engagement.
• Support deployment readiness tracking and prepare handover information for Service Delivery and client onboarding.

Data, Systems & Reporting

• Act as a key user of ATS and CRM systems, ensuring data integrity and consistency.
• Maintain talent pipelines, resourcing trackers and deployment dashboards.
  
• Support tracking of SLAs and KPIs (e.g. cohort fill rate, onboarding completion, deployment readiness).
• Produce regular operational and resourcing reports to support decision-making and planning.

Stakeholder & Team Support

• Act as a central coordination point between Talent Acquisition, Training, Account Management and Service Delivery.
• Provide ad-hoc operational and administrative support to the wider Talent and Operations teams as needed.
• Ensure clear communication of timelines, status updates and ownership across teams.

Process Improvement & Feedback

• Capture feedback from candidates, internal stakeholders and clients to support improvements in talent and resourcing processes.
• Identify process gaps, inefficiencies or duplication and proactively suggest improvements.
• Adhere to Talent SOPs and support their ongoing refinement and scaling.
• Contribute to creating consistent, repeatable and scalable ways of working across the talent function.

Key Measures of Success

Success in this role will be measured through:

• Accurate and timely progression of candidates through each stage of the recruitment process
• Strong data quality and process compliance across ATS, CRM and onboarding records
• Timely coordination of screening calls, interviews, feedback capture and client submissions
• Completion of onboarding and client documentation to required standards, including compliance and special clearance requirements where relevant
• Smooth handover into academy and client onboarding processes
• Positive candidate and internal stakeholder experience throughout the process
• Contribution to process consistency, continuous improvement and scalable ways of working across the talent function

Who We Are Looking For

• Were looking for someone who is highly organised, process-driven, proactive and dependable, with a strong interest in how talent pipelines, resourcing and programmes operate end-to-end. You enjoy bringing structure to complexity, take pride in accurate systems and documentation, and care about keeping things moving behind the scenes.

Youre likely someone who:

• Thrives on coordination, admin and operational ownership
• Is detail-oriented and takes accountability for accuracy and follow-through
• Communicates clearly and professionally with candidates and internal stakeholders
• Is comfortable working across multiple teams and managing competing priorities
• Enjoys improving processes and reducing friction for others
• Shows a high level of self-initiative in identifying what needs to be done and keeping things moving.
• Is happy supporting the wider team with ad-hoc tasks when needed to keep things running smoothly
• This role would suit someone with experience in operations, administration, coordination, resourcing, HR administration, programme support or similar, who wants to develop deep expertise in talent and resourcing operations within a purpose-driven organisation.

Skills, Experience & Attributes

Essential

• Strong organisational and time-management skills, with the ability to manage multiple priorities and deadlines
• Meticulous attention to detail and a high standard of data accuracy
• Confident stakeholder coordination and clear written and verbal communication skills
• Comfortable handling administrative, operational and coordination-based work with consistency and professionalism
• Process-driven mindset with a continuous improvement approach
• Proactive approach and a high level of self-initiative in identifying what needs to be done and keeping things moving

Desirable

• Experience in recruitment coordination, talent operations, onboarding, HR administration, programme support or a similar role
• Experience working with ATS, CRM or similar systems in an administrative, recruitment or operations environment
• Exposure to compliance, right-to-work or client onboarding processes
• Experience supporting client-facing recruitment, deployment or academy-style programmes
• Experience working in a fast-paced or scaling business environment