Guest Service Associate - Front Office

• Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level


• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution


• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner


• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved



• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained


• Builds and maintains effective working relationships whilst promoting the company culture and values.


• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Experience in front office beneficial but not essential


• Hands-on approach with a can-do work style


• Commitment to delivering exceptional guest service with a passion for the hospitality industry


• Ability to find creative solutions taking ownership for duties and tasks assigned


• Personal integrity, with the ability to work in an environment that demands excellence



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• Experience of working with IT systems on various platforms


• Strong communication skills
  

Located in Hyderabad’s upscale Banjara Hills neighborhood, the Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers a tranquil stay near the bustling city center. Travelers appreciate our proximity to major businesses, notable shopping malls, movie theaters, and gourmet restaurants. The Radisson Blu Plaza Hotel Hyderabad Banjara Hills features 158 rooms and suites suitable for business or leisure travelers. Offering stylish settings and diverse cuisines, our two on-site restaurants put delicious dining within easy reach while you’re in town. Chill Restaurant & Terrace features Indian and international cuisines as well as the Super Breakfast buffet every morning. For expertly crafted Chinese, Japanese, and Thai dishes, you can visit Holy Basil.