113+ Applicants
Posted: 4 months ago
8-13 years
Bengaluru
work from office
Posted: 4 months ago
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Applicants: 114+
Job Description
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Job Description
We are looking for an experienced Product Manager to lead end-to-end product strategy and execution for core RADIUS platform capabilities. This role demands strong ownership across product discovery, roadmap planning, delivery, and adoption, with a deep understanding of enterprise CX workflows, AI-driven automation, and omnichannel platforms. You will work closely with engineering, design, sales, customer success, and leadership to build scalable, market-leading CX solutions.
Key Responsibilities - Own and drive the product vision, roadmap, and execution for key RADIUS modules.
- Translate business goals, customer needs, and market trends into clear product strategy and priorities.
- Define success metrics, OKRs, and measurable outcomes for product initiatives.
- Conduct customer discovery, stakeholder interviews, and feedback analysis across enterprise clients.
- Partner with Product Marketing to shape value propositions and go-to-market narratives.
- Write clear PRDs, user stories, acceptance criteria, and functional specifications.
- Lead backlog prioritization using frameworks like RICE, MoSCoW, or OKRs.
- Collaborate with Engineering and Design to ensure timely, high-quality delivery.
- Drive AI-led initiatives to bring enhancement to the product.
- Drive initiatives to build and scale data analytics and business intelligence features that deliver actionable insights for product, operations, and leadership.
- Leverage data analytics, product insights, and customer metrics to drive product decisions, prioritize roadmap initiatives, and continuously improve platform adoption and performance.
- Ensure product decisions balance usability, scalability, security, and compliance.
- Work closely with architects to support extensible APIs and integrations.
- Act as the single point of accountability between business, tech, and customers.
- Mentor junior PMs and contribute to building a strong product culture.
- 8+ years of experience in product management, with experience in B2B SaaS or platform products .
- Proven ability to own products from discovery to launch and scale.
- Excellent documentation, communication, and stakeholder management skills.
- Hands-on experience with tools like JIRA, Confluence, Figma, Miro , or similar.
- Exposure to contact center platforms is a plus.
- Understanding of data privacy, compliance, and enterprise security requirements.
- Prior experience mentoring PMs or leading cross-functional initiatives.
Looking to get Placed? Try our Placement Guarantee Plan
- Build next-generation AI-powered CX platforms used by global enterprises.
- High ownership role with real impact on product direction and business growth.
- Work with a fast-moving, product-first leadership team.
Skills
Product ManagementAutomationData PrivacyData AnalyticsEngineering DesignBusiness IntelligenceJIRAStakeholder ManagementProduct ManagementProduct StrategyBusiness IntelligencePrioritizationUser StoriesProduct ManagerIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
16 Mar 26, 06:39 PM IST
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