147+ Applicants
Posted: 1 year ago
2-7 years
United Arab Emirates - United Arab Emirates
Work from Office
Posted: 1 year ago
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Applicants: 147+
Job Description
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Job Description
Job Location
United Arab Emirates
Experience
2 to 7 years
Qualification Level
Graduate
Job Function
Sales / Retail / Corporate / Business Development
Skillset
Retail sales experience
Jobseeker Nationality
Jobseekers from any country
The Duty-Free Sales Agent is responsible for providing exceptional customer service, generating sales, and maintaining a positive work environment within the Duty-Free store. Identify new customer leads, and pitch prospective customers. Maintaining good customer relations and pursuing new sales opportunities and maximize revenue by assisting customers in selecting products, promoting, and selling Duty-Free items, processing transactions, managing inventory, building relationships, upselling, and adhering to regulations.
Key Responsibilities:
Area of Contribution
Key Activities
Responsibilities:
Greeting and assisting customers in selecting products that meet their needs and preferences.
Promoting and selling a wide range of Duty-Free products, including fragrances, cosmetics, alcohol, tobacco, roastery, confectionery, supermarket items, toiletries, and souvenirs.
Processing transactions, managing inventory, and maintaining a clean and well-organized sales area.
Building strong relationships with customers and providing personalized recommendations.
Upselling and cross-selling products to enhance sales volumes.
Suggest additional products to increase sales.
Adhering to all applicable customs and Duty-Free regulations.
Collaborate with other team members to ensure seamless operations.
Contributes to team effort by accomplishing related results as needed.
Develop and implement special sales activities to reduce stock.
Commitment to delivering a high level of customer service.
Works well in a fast-paced workplace and is good at multi-tasking.
Ensures that daily counts on fast moving items and other items as required are conducted consistently and that any discrepancies are reported immediately to the Duty-Free Shift Leaders.
Assisting Duty Free Shift Leaders in their duties and other official duties as instructed.
Assisting physical inventory counts, merchandising, stocks receiving, and stocks movement and other Duty-Free works as instructed by shift leaders.
Working conditions can work flexible shift.
Customer Service:
Greet and welcome customers promptly and courteously.
Assist customers in selecting and purchasing products.
Provide product information and recommendations to customers.
Handle customer inquiries and resolve issues effectively and professionally.
Maintain a positive and welcoming environment for customers.
Reporting:
Reporting to Shift Leader.
Report any suspicious activities or incidents immediately to Duty Free Manager.
Other:
Product Knowledge:
Knowledge of Duty-Free products and industry trends.
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Proven ability to meet sales targets and upsell products.
Attention to Detail:
Ability to maintain accuracy in transactions and product handling.
Physical Ability:
Ability to stand and walk for extended periods of time.
Communication & Working Relationships
Qualifications:
Educational Qualifications:
BA/BS University degree with a concentration in marketing, promotions, advertising sales preferred. A high school degree or equivalent is required, and Fluent in the English language and Knowledge of multiple languages preferred.
Professional Qualifications:
Customer service, Meeting sales goals, Closing skills, Self-confidence, and Product knowledge.
Positive attitude and good communication skills and Able to get on with others and be a team-player.
EXPERIENCE:
Required Experience:
Two to Three years of Retail sales experience or in a similar customer service role.
Experience in a retail or Duty-Free environment preferred.
Other Requirements- Skill, Personal Attributes and Responsibilities
Hours of operation may include evenings, weekends, and holidays.
Must be able to lift and carry heavy items.
Must be able to work under pressure and meet deadlines.
Must maintain a professional appearance and demeanor at all times.
Flexibility to respond to a range of different work situations and Excellent grooming standards.
Ability to work flexible hours, including weekends and holidays.
Commitment to providing exceptional customer service.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Skills
Business DevelopmentSalesMerchandisingUpsellingRetail SalesIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
31 May 25, 03:07 PM IST
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