IC Role Senior Product Management

Senior Product Manager - Observability & Security Integrations

Rakuten is seeking an experienced Leadership Candidate to lead our Integration initiatives for Observability and Security. In this pivotal role, you will collaborate closely with partners, engineering, data science, sales, and marketing teams to define and execute a strategic vision. This vision will elevate our observability and security platform, providing customers with robust tools for gaining critical insights and driving informed actions.

• Define the vision, strategy, and roadmap for our integration and app catalog capabilities, ensuring they are intuitive, scalable, and aligned with customer needs and industry standards.
• Collaborate with cross-functional teams to gather requirements and develop a deep understanding of customer use cases, ensuring our observability solutions deliver significant value.
• Lead the design and implementation of user-centric observability and security features that enable customers to easily access, analyze, and visualize Observability & Security data for improved decision-making.
• Conduct market research and competitive analysis to identify trends and opportunities in observability, leveraging insights to inform product development and positioning.
• Establish and track key performance indicators (KPIs) to measure the success of Observability & Security features, utilizing data to drive continuous improvement.

• Engage with key customers and stakeholders to solicit feedback and validate product concepts, ensuring alignment with market needs and user expectations.
• Participate in go-to-market strategies by collaborating with product marketing and sales teams to effectively communicate the value of our Observability & Security capabilities.
• Develop sales enablement materials, including whitepapers, blogs, presentations, and product demos, to showcase our Observability & Security features and help customers understand their value.
• Capture market and competitive intelligence to inform the platforms direction and ensure our Observability & Security features remain competitive and relevant.

• 15+ years of experience in product management, with a strong focus on observability, security, technical partnerships, app catalogs, and integrations.
• Proven expertise in Traces, Metrics, Logs, and Context within observability and security, coupled with a strong understanding of best practices.
• Experience working directly with technical engineering teams and within a matrixed Product Management team environment.

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• Ability to navigate complex decision-making and effectively communicate across diverse teams.
• Demonstrable ability to work effectively with both technical and business leaders.
• Understanding and ability to define technical specifications, write high-level documents, and translate observability, security, and compliance requirements into concrete product specifications.
• Experience with user experience (UX) design principles and methodologies, with a proven track record of delivering intuitive and engaging user interfaces for log management tools.
• Strong analytical skills, with a focus on data-driven decision-making to inform product strategy, prioritization, and the measurement of feature effectiveness and user experiences.
• Excellent written and verbal communication skills, with a proven ability to engage effectively with customers and cross-functional teams.
• A bachelor s or master s degree in computer science, Engineering, or a related field; an MBA is a plus.
• Experience or exposure working as an SRE and understanding the working models and architecture of complex IT systems in large enterprises.