Customer Service Specialist / Order Management / Sales Coordinator

Hiring for Randstad Client

Preferred Candidates from Order Management or Supply chain Management with SAP Experience.

Accounting profiles are not considerd.

Role & responsibilities

• Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.
• Maintain a thorough knowledge of the company& products, applications, and service offerings within the assigned business portfolio.
• Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence.
• Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions.

• Maintain service levels according to business prioritization.
• Differentiate between customer requirements and the company& capabilities, choosing the best and most cost-effective solutions.

Core Responsibilities:

• Manage customer orders through end-to-end work processes and systems.
• Maintain a thorough knowledge of the businesses& products, applications, and service offerings.

Preferred candidate profile

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• Be open to work in different time zones.
• Be Self-motivated with ability to use initiative and thrive on responsibility.
• Ability to work effectively in small teams and a willingness to continuously develop knowledge and skills.

Perks and benefits

Rotational shift , Only for night shift cab will be provided

5 days working

Interested Candidates Share CV on p.preethi@randstad.in