RBL Bank - Relationship Manager - Diplomatic Segment

Job Title Relationship Manager- Diplomatic Segment
A. Position Purpose:
To generate revenue, from sourcing new to bank relationships from Diplomatic Segment including Embassy/Consulates, related departments, diplomats/ official staff and generating referrals through proactive relationship building.
B. Position Responsibilities:
Sr. Key Responsibilities:
1. Acquiring and managing relationships of Embassy/ Consulates, related divisions, individual diplomats, official staff accounts. Providing innovative and simplified solutions for customized banking requirement of diplomatic segments.
2. Growing Liability book across CASA & FCY through deepening of existing relationships and new acquisition. Revenue generation through existing and NTB relationships, by facilitating FX transactions and providing innovative solutions.
3. Lead generation & conversion of related high value relationships to augment the portfolio e.g.: Foreign companies, Consulates, Airlines etc.
4. Increase product penetration and exit barriers, by cross- selling and deepening through diplomatic portfolios.
5. Work in close coordination with Client Experience Manager's to deliver business class service experience to clients.
6. Adherence to Compliance processes and guidelines, while ensuring client convenience. Reduce rejection rates and improve quality of documentation.
7. Ensuring 360- client engagement - "Total Client Ownership".
C. Qualifications and Experience Requirement: