Relationship Management Manager

Company Description

RBL Bank is one of Indias fastest-growing private sector banks, providing specialized financial services across six business verticals, including Corporate & Institutional Banking, Commercial Banking, and Retail Assets. With a robust presence across 28 Indian states and Union Territories, RBL Bank operates through 517 branches, 1,166 business correspondent branches, and 414 ATMs, serving over 11.53 million customers. The Bank is publicly listed on NSE and BSE (RBLBANK), further solidifying its reputation for excellence. RBL Bank is committed to offering innovative and customer-focused banking solutions to address the diverse needs of individuals and businesses.
Role Description

This is a full-time, on-site role for a Relationship Management Manager based in Solapur. The role involves managing client relationships, offering tailored financial products and solutions, and ensuring customer satisfaction. Responsibilities include acquiring, onboarding, and retaining clients, cross-selling banking products, identifying business opportunities, and resolving customer queries effectively. You will work closely with other teams to meet customer needs and achieve set targets.
Qualifications

• Skills in client acquisition, relationship building, and customer retention
• Proficiency in financial product knowledge and cross-selling techniques
• Strong problem-solving abilities and customer satisfaction management
• Effective communication and interpersonal skills
• Proven track record of achieving sales and business development targets
• Understanding of banking operations and regulatory guidelines
• Bachelors degree in Business, Finance, or related field; MBA preferred but not mandatory
• Experience in retail or commercial banking is an advantage
• Ability to work effectively in a dynamic and collaborative team environment
• Proficiency in relevant tools and software used in relationship management